Sales
Sales Assessment Results by Collin Maleski
0
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's get real here. You scored a big fat zero across the board, and that’s a wake-up call. Your responses lacked depth, clarity, and engagement, showing a fundamental misunderstanding of how to handle objections and present value. You missed critical opportunities to connect with prospects by not exploring their needs or concerns, and your communication was overly simplistic and often dismissive. You need to dive into techniques that emphasize active listening and solution-focused responses. I recommend you study the Sandler Selling System to build trust and understand pain points, and the Consultative Selling technique to offer tailored solutions. These will help you shift from being reactive to being a proactive problem-solver. Remember, this is not just about selling; it's about forming relationships and providing value. Each prospect is a chance to learn and grow. Embrace that, and next time, aim to engage them deeply, not just check boxes. This is your chance to turn things around and prove you can rise from this. Now, go out there and show them what you’re made of!
Question Breakdown
1.
0
/ 10Question:
"We're currently satisfied with our existing vendor, and switching costs seem high."
Answer:
COMPLETELY UNDERSTAND MR VENDOR AT THE END OF THE DAY YOU WANT GREAT PRODUCT AND HANDLED PROFESSIONALEY CORRECT
Feedback:
The response lacks depth and fails to effectively address the objection. It does not provide any solution-focused approach or demonstrate curiosity about the prospect's current satisfaction with their vendor. Additionally, it misses an opportunity to explore the potential value of your own offering. Clear communication and active listening are crucial in this situation, and the response needs to engage the prospect more thoughtfully. Overall, it does not demonstrate the necessary skills to handle objections effectively.
2.
0
/ 10Question:
"How does your solution specifically outperform [Competitor] in terms of ROI and scalability?"
Answer:
Glad you asked are solution is the people
Feedback:
The response is vague and does not directly address the prospect's question about ROI and scalability. Instead of highlighting specific features or advantages over the competitor, it simply states that "our solution is the people," which lacks clarity and substance. It would be more effective to articulate specific benefits, provide data or examples that demonstrate value, and engage the prospect with follow-up questions to understand their needs better. Overall, this response fails to effectively engage and inform the prospect about the competitive advantages of your offering.
3.
0
/ 10Question:
"I’m concerned about the implementation timeline; we’re already stretched thin with our current projects."
Answer:
No problem we can get it done asap
Feedback:
The response is overly simplistic and dismissive of the prospect's concern regarding the implementation timeline. It fails to acknowledge the potential stress the prospect is feeling with current projects and does not provide any assurance or detailed plan that addresses their concern. A more effective reply would involve exploring the reasons behind their timeline worries and presenting a structured approach to managing implementation alongside their existing commitments. Ultimately, this response does not cultivate trust or demonstrate an understanding of the prospect's situation.
4.
0
/ 10Question:
"Can you provide evidence that your service levels meet our compliance standards?"
Answer:
Absolutely we are all over google tic tix and other social platforms
Feedback:
The response is off-topic and does not address the prospect's request for evidence regarding service levels and compliance standards. It fails to provide any specific information, documentation, or examples that demonstrate how your service meets compliance requirements. Clear, relevant communication is essential in such situations, as well as offering concrete proof that aligns with the prospect's needs. Overall, this response does not effectively engage the prospect or provide the necessary information to alleviate their concerns.
5.
0
/ 10Question:
"Our budget for this fiscal year is nearly exhausted; can you work with us on payment terms?"
Answer:
Wouldn’t you rather pay a little extra to get everything you need done on time
Feedback:
The response is ineffective and fails to address the prospect's concern about their budget limitations. It suggests paying extra without demonstrating understanding or empathy towards the prospect's financial constraints. A more effective response would involve exploring options or flexible payment terms that could align with the prospect's budget while still presenting the value of the offering. This response lacks curiosity, active listening, and a collaborative approach to find a solution that meets the prospect's needs.
6.
0
/ 10Question:
"I need to ensure that all stakeholders are aligned before making a decision; can you help facilitate that?"
Answer:
Absolutely we have the team and resource
Feedback:
The response is vague and does not directly address the prospect's request for facilitation in aligning stakeholders. It lacks specificity regarding how you would assist in this process, which is critical to gaining the prospect's trust. A more effective reply would involve offering to arrange a meeting or provide materials that can help inform and align all stakeholders. Engaging the prospect with questions about their stakeholders' concerns could also demonstrate a collaborative and thoughtful approach. Overall, this response fails to effectively engage the prospect and does not showcase a clear plan for support.
7.
0
/ 10Question:
"The last time we tried to implement a new tool, it disrupted our workflow significantly."
Answer:
You didn’t hire the right team
Feedback:
This response is defensive and dismissive, failing to acknowledge the prospect's past negative experience. It lacks empathy and does not provide a solution or reassurance for how your offering would prevent similar issues in the future. An effective response should validate the concern, perhaps ask questions to delve deeper into their past experience, and outline how you can ensure a smoother implementation process this time. Overall, this answer does not foster trust or cooperation.
8.
0
/ 10Question:
"What guarantees can you provide regarding the long-term value and support for your product?"
Answer:
Life time
Feedback:
The response is extremely vague and does not effectively address the prospect's request for guarantees about long-term value and support. Simply stating "Life time" lacks clarity and does not provide any specific details or reassurances about what that entails. A more effective answer would include information about warranties, support services, customer success initiatives, or case studies demonstrating long-term value. Overall, this response fails to engage the prospect or alleviate their concerns meaningfully.
9.
0
/ 10Question:
"I need to see how your features compare directly with what we currently have; can you share that analysis?"
Answer:
Hes
Feedback:
The response is completely non-responsive and fails to address the prospect's request for a feature comparison analysis. It lacks clarity, substance, and relevance. A successful response should provide a structured comparison of features, emphasize the benefits of your solution, and engage the prospect in a meaningful dialogue about their needs. This answer does not demonstrate any understanding of the sales process or the importance of addressing customer objections effectively.
10.
0
/ 10Question:
"With market conditions being unpredictable, how can you reassure us of your solution's stability?"
Answer:
We have tested it in mtiple different situations
Feedback:
The response is vague and lacks clarity regarding how the testing relates to the assurance of stability amidst unpredictable market conditions. It does not provide specific examples or evidence of the testing conducted, nor does it articulate the outcomes of those tests. An effective response should address the prospect's concerns more directly, perhaps by mentioning metrics or case studies that demonstrate proven stability and reliability of the solution in varying circumstances. Overall, this answer fails to engage the prospect or alleviate their concerns meaningfully.