Photography
Sales Assessment Results by Jon Saleswarrior Sansone
1
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's get real here. Your performance in this test is not just below average; it's a full-on faceplant. Scoring an average of just 0.1 clearly shows a complete lack of engagement and understanding of key sales techniques. Every response you provided was a missed opportunity to connect with the prospect and address their concerns meaningfully. Instead of acknowledging objections and offering tailored solutions, you resorted to a one-word response: "Note." That's not how you sell. You need to step up your game.
The biggest red flag in your responses is the absence of any substantive engagement. You missed the chance to utilize techniques like Value Proposition Selling to articulate the unique benefits of your offerings or ask clarifying questions to dive deeper into the customer's needs. Instead, you left them hanging with nothing but a note. If you fail to acknowledge customer concerns, you’re basically waving goodbye to any chance of closing a deal.
To move forward, I suggest you focus on honing your skills in objection handling and consultative selling. Learn how to acknowledge a customer's concerns, ask insightful questions, and provide supportive evidence that illustrates the value of your product.
Remember, in sales, it’s not just about taking notes; it’s about taking action. Use this as a wake-up call to transform your approach. You’ve got the potential, but you need to tap into it and start engaging meaningfully. Don't just show up; show up ready to connect and sell!
Question Breakdown
1.
0
/ 10Question:
"I'm really concerned about whether this investment will actually pay off in terms of quality and reliability compared to what I already have."
Answer:
Note
Feedback:
This response is unhelpful and does not address the prospect's concern at all. It lacks any explanation or engagement, which is crucial in overcoming objections. To improve, the salesperson should acknowledge the concern, ask clarifying questions to understand specific worries, and provide evidence or examples that demonstrate the quality and reliability of their product compared to the competitor's. It's important to reassure the prospect about the return on investment they can expect. Note-taking isn't a response; it's a missed opportunity to sell!
2.
0
/ 10Question:
"Can you explain why your service is worth the premium price over other options that seem just as good?"
Answer:
Note
Feedback:
The response is clearly lacking substance and does not address the objection at all. It fails to provide any explanation or justification for the premium pricing, which is crucial in the photography industry where clients often compare options. Without any content, there's no demonstration of value or differentiation from competitors. To improve, the salesperson should articulate specific benefits, perhaps using the Value Proposition Selling technique, and explore the unique aspects of their service that justify the premium price. Additionally, engaging the prospect with questions about their needs could open up a more fruitful dialogue.
Overall, this response leaves much to be desired and simply says "Note" without any further explanation or engagement.
Score: 0
3.
0
/ 10Question:
"What if I decide to move forward, but my team struggles with the technical integration?"
Answer:
Note
Feedback:
It seems like the response is lacking any substantial content or insight. Simply responding with 'Note' doesn't address the objection or provide any reassurance to the prospect. A good response would involve acknowledging the concern, perhaps asking questions about their team's current capabilities, and offering solutions or support for integration. Remember, the goal is to build trust and demonstrate value!
4.
0
/ 10Question:
"I’m not sure if your photography style aligns with our brand image; how can you assure me it will meet our needs?"
Answer:
Note
Feedback:
Well, this response is as helpful as a camera without a lens! It doesn't address the concern at all. You need to provide reassurance about your style aligning with their brand image, perhaps by sharing examples of your previous work that fit similar aesthetics. Show them how your unique approach can elevate their brand!
5.
0
/ 10Question:
"Given the current economic climate, is this really the right time for such a luxury purchase?"
Answer:
Note
Feedback:
The response 'Note' is far from effective and lacks any substance to address the prospect's concerns. It shows no engagement, no curiosity, and certainly no value exploration. A successful response would have acknowledged the economic situation while highlighting the unique value that photography can provide, even in tough times, perhaps by illustrating how capturing important moments can be a worthwhile investment. Overall, this response fails on multiple fronts: communication, curiosity, and solution-focused approach. It feels more like a note left on a fridge than a thoughtful reply to a customer.
Remember, in sales, we don't just take notes, we take action!
6.
0
/ 10Question:
"I've heard mixed reviews about your post-purchase support; how can you address my concerns?"
Answer:
Note
Feedback:
This response is about as effective as a camera without a lens! It lacks substance, clarity, and doesn't address the customer's concern at all. Instead of just saying 'Note,' the salesperson should have acknowledged the objection, provided reassurance about their post-purchase support, and perhaps shared specific examples or testimonials to alleviate the customer's concerns. A few thoughtful questions could also help explore the customer's specific worries and demonstrate active listening. Overall, this response falls flat on all fronts.
7.
1
/ 10Question:
"I need to consider how this fits with other ongoing projects—how flexible is your timeline?"
Answer:
Note
Feedback:
It seems like your response was a bit of a ghost—did the note get lost in the camera roll? To address the objection, you could have taken the opportunity to ask clarifying questions about their ongoing projects, explore their timelines, and discuss how you can align your services to fit their schedule. A more engaged response could have showcased your flexibility and willingness to collaborate. Let's aim for a little more interaction next time!
8.
0
/ 10Question:
"How do I know your company will be stable enough to support us long-term?"
Answer:
Note
Feedback:
The response "Note" is neither informative nor engaging. It fails to address the customer's concern about long-term stability effectively. To improve, you could provide examples of your company's history, customer retention rates, or testimonials from long-term clients to reassure the prospect. A more engaging and empathetic approach would also help to build rapport and trust. Without further context or explanation, this response is not acceptable.
9.
0
/ 10Question:
"I’ve had bad experiences with vendors in the past; why should I trust you to deliver?"
Answer:
Note
Feedback:
This response is a flat 'Note' and does not address the customer's concern about trust or their past experiences with vendors. There's no attempt to empathize, acknowledge the objection, or provide any reassurance about your reliability. The response lacks engagement, exploration of value, or any closing techniques. It feels more like a placeholder than a genuine attempt to communicate. Remember, in sales, a single note won't win over a skeptical customer!
10.
0
/ 10Question:
"What makes your photography service different from my current vendor, and why should I switch?"
Answer:
Note
Feedback:
It looks like your response was just a note, which doesn't address the concern raised by the prospect. To effectively handle this objection, you should highlight unique aspects of your photography services that differentiate you from the current vendor. Consider discussing your creative approach, specific techniques, customer service, or unique packages. Remember, communication is key in sales, and a simple note won't cut it!